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There was an error! The Biggest Software Flops of All Time The Eerie World of Abandoned Arcade Games TV Shows to Watch if You Love 'Stranger Things' »See More About Connect Ziff Davis Sites Subscribe However, false positives dragged down the score for a dozen of the tested products. I wish the programmers at Avira will add Rutview.exe again to the exceptions. have a peek here

Yes No Partially If you did not find what you were looking for, please tell us what information you would like to see in the Knowledge Base. When I right click the other file, I get just 2 options: Ignore and Quarantine - So I click ignore. If you have version that begins with 2.0 (for example: 2.0.0.307), then follow the directions for version 2.0. But if the test incorrectly flags you as a carrier (a false positive) you'll go through weeks of quarantine and treatment for no reason.

Avira False Positive Ignore

The file to launch the software is a .exe file, so I excluded .exe files from Real Time Scanning. Enter your details Log into your account Create account Create Account We will let you know if there is any reply to your question. Low and behold, it hasn't worked Is there anything I can do? https://answers.avira.com/en/question/can-i-exclude-fil...

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Once the Avira user interface is displayed, click Quarantine. Suspicious File Names Products that go above and beyond can earn Advanced or Advanced+ certification. It is highly unlikely that you are the 1st one to encounter this behavior if it is in fact a FP. https://www.avira.com/en/support-for-home-knowledgebase-detail/kbid/1561 Store For Home Store Home Antivirus Pro Internet Security Suite Optimization Suite Total Security Suite Phantom VPN Pro System Speedup Pro Antivirus Pro for Android For Business Business Home Antivirus Pro

Please do not submit spam emails to our analysis system. Threatexpert His "User to User" column supplied readers with tips... Support Center - https://www.remoteutilities.com/support/ Jean-Marc Schroot, User (Posts: 4) Feb 06, 2015 4:22:22 am EST Hello Conrad, Yesterday, after an update from the Avira virus database, I discovered that Avira again Avira keeps blocking it and keeps "finding" it and all that annoying stuff.

Suspicious File Names

jms319 Conrad Sallian, Administrator (Posts: 1254) Dec 04, 2014 2:59:30 pm EST Hello Jean-Marc, Thank you for your report. http://www.tomsguide.com/answers/id-2779781/avira-free-antivirus-blocking-file.html I don't see why they mark the viewer from Remote Utilities as malware but exclude TeamViewer. Avira False Positive Ignore Have you tried scanning with a 2nd AV tool ? 1. How To Make Avira Ignore A File I wish you'll be able better than me to convince Avira RUTViewer is not worth marking as malware and exclude it from the VDF.

I don't need to use RUT very much at the moment but I like the program when I use it, so I wish Avira will remove the malware mark soon! navigate here Unfortunately, RUTViewer.exe has been added as malware to Avira Antivirus. Thanks for this nice program! Remote Utilities and Remote Utilities logo are either registered trademarks or trademarks of Remote Utilities LLC in the United States and/or other countries. Submit Virus Sample

Yes, in our knowledge base we explain how to add the program to the exceptions list in Avira, with screenshots http://www.remoteutilities.com/support/kb/267/ Support Center - https://www.remoteutilities.com/support/ Submit a reply * Website time Please make sure that you compress the files using a packer such as 7-Zip or WinRAR. Specific tools are often intended to detect adware, spyware or other specific threads but not necessarily viruses. 3. http://interasap.net/false-positive/antivir-more-false-positives.html Log In Sign Up Forgot Password Set Password My Profile Products Payment History Notifications Change Password Log Out What should I do in case of a confirmed false positive from Avira?

Post question in Select Category Applications Windows Mac Smartphones & Tablets Internet Virus & Malware Avira Products Other Topics Edit Save Enter your details Log in to your account Create new Online File Virus Scan Since some email gateways are equipped with antivirus software, you should also give the file(s) a password to prevent them from being unpacked inadvertently. Questions can ONLY be answered by our support department.

b) It had no issue with the file after it was downloaded and placed in the appropriate file folder.

Tax Day Frauds Steal Your Cash Next : By Neil J. I'll try to add the folder to the Avira exceptions list. Over half of the products included in the latest antivirus test by AV-Comparatives lost points because they erroneously identified valid programs as malware. Virus Scan Online This Solved It Helpful 0 Reply Report View Reports Unflag Comment Edit Comment Delete Comment Edit Comment Delete Comment Post × There are no answers for this question (yet).

Just one (Trend Micro) would have come in at the basic Standard level, and one (Microsoft) as Tested. Click “Exceptions.”StepClick the “Browse” icon and navigate through the file system on your computer to the file you want to exclude from on-demand scanning. I haven't found any problems with Always ignore and there is exception list for user specified folders, at least on my machine resident shield doesn't nag once folder is excluded. this contact form You have to manually add all false positives (many, by the way...) twice, both on real time protection and scanner exception lists.Also, every time you click on show details, to select

How did your antivirus stack up? Hope that helps. Report View Reports Unflag Question Edit Question Delete Question Edit Question Delete Question Was this helpful? Please leave a message and I will do my best to help you out as soon as I'm back at my computer.

e.g. You contact the vendor http://www.avira.com/en/contact 2. Ask ! Select “Submit suspicious files” and fill in the contact details.

Then it happens all over again.. blog comments powered by Disqus //Most Popular Articles How to Switch From an Android Phone to the iPhone The Coolest Cars at the 2017 Detroit Auto Show The Best of CES He was present at the formation of the Association of Shareware Professionals, and served on its board of directors. Best regards, Jean-Marc Conrad Sallian, Administrator (Posts: 1254) Feb 06, 2015 11:35:59 am EST Hello Jean-Marc We are currently discussing this issue with Avira.

It simply isn't translated into Dutch. Specific tools are often intended to detect adware, spyware or other specific threads but not necessarily viruses. 3. I wish they'll keep it that way. I then have to click on "details" then it takes 5 minutes to scan my system then two files come up.